TEMU

My experience with TEMU.

Observations, Perceptions, 

Cautions, and insights.

Caution first... TEMU will and does tempt you with ongoing promotions that are hard to resist.  Bit by bit...  text by text... email by email... and every time you open the app. Now that's not a bad thing... There are many good items at great prices... too many.

I've gotten items that I need, want, and would like to have for yard decoratiions. 

TACTICS:  I generally buy items that are offered on promotions. Especially the limit of 1 promotions. And if I want more than one,  I wait until it goes on promotion again. Everything is always on promotion, sooner or later. Free shipping is on orders more than $10. So just about all my orders are just over $10. One because it's sometimes time consuming to find other needed items to get to $10 after the promotional item. Why just over $10... 5 different orders for $10 rather than one order for $50. My first 5 orders... 2 were late, so I got a $5 credit on each. (USPS service here sucks). One was deemed lost by the USPS, so I immediately got a full refund credit. The USPS finally found the package and delivered it.  $5 credit being late, full refund being lost, and still got the package for free.  All together I've gotten 4 - $5 credits, plus one free.  So while TEMU ships via the USPS 7-12 days, slow delivery and late deliveries are part of the process.  IT'S NOT 2 DAY AMAZON PRIME.  On a positive note... TEMU customers service has been outstanding. All late credits are prompt and automatic. I've had 3 issues ... One item arrived broken, reported, and credit issued immediately.  One item electronic defective, reported, credit issued immediately.  Expandable garden hose leaked the first day,  reported, credit issued immediately. TEMU gives you the option of a credit which is issued immediately for a future purchase, or a refund credit to your card which takes 7 to 10 days.  Of course the immediate credit entices you to placing another order. In all the cases I didn't have to return the items... Just a description of the problem and a photo. 

All in all... I'm very satisfied with TEMU. My perception... Most things are good quality at very good prices. 

Here's some of the things I've got from them.  

NOTE: I gotten 3 pair of sunglasses, on 3 separate promotions.  Best sunglasses I've ever had. I gotten 3 sets of Garden hose quick connects, again on 3 different promotions. Several 3D shirts... good quality. Several garden flags, very good quality. Tool accessories at great prices.  Plus other stuff.

THE CAUTIONS... 

Longer delivery times. 
Endless promotions to bait you. 
Read descriptions carefully... quanity & sizes.

THE UPSIDE...

Great prices

Great customer service. 

Electronic warning: 

Things I've bought... failed... But we're refunded. 
Motion sensor led lights... 2

Led flashlight... 1

Bluetooth transmitter... 1

So... be somewhat wary of electronic devices... too cheaply made.